One evening my friends and I decided to have dinner at The
Cheesecake Factory inside Cesars Palace. The food there was phenomenal as it
always is. We had a full course meal a salad, soup, whine, and a dessert of
their signature cheesecakes. The meal
was delectable getting to spend time with good company and great food is always
a good evening. Once it came time to order the dessert I chose a Hershey’s
Chocolate cheesecake. Once our desserts were brought out, I began eating my
wonderful tasting cheesecake when I realized I was eating something that felt
like paper. I told my friend about how I believed I was eating paper, and like
any good friends would do, they promptly called me crazy and said it was
probably a cracker type layer between the cakes. I began to agree with them and
began to eat my cake. After I had, a few more bites I had my friend take a bite
and to his dismay, he realized that I was indeed eating paper. Once I saw our waiter,
I called him over and explained to him how I believe I was eating paper. He looked a little skeptical but he said to
wait for a few minutes while he found the manager. After a few minutes went by
the waiter returned with the manager. The manager asked what was wrong and I explained
to him the situation, and he had me show him, so I grabbed my fork, removed the
top layer of the cake, and reviled the paper and it looked like a baking sheet.
The manager promptly apologized and said I could pick another slice of cake and
it was going to be taken off the bill. After we had finished our meal, the
check was brought out to us by the manager, and he told us our entire meal was
taken care of, due to us having to be faced with an issue with our food. He was
very apologetic and went beyond what we were expecting. Therefore, they gained
customers for life and I recommend them to everyone.
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